VEC Adds Powerful, Convenient Online and Mobile Tools in 2015

Volunteer Energy Cooperative is helping electricity consumers take control of their energy use and costs in 2015 with a full array of online and mobile account tracking and management options that will be launched Jan. 15.

VE-Bill, VEC’s online bill presentment and payment service, has been upgraded to include a wealth of tools. The addition of the mobile app SmartHub® allows VEC members to take all these tools on the go.

The expanded, online account access and mobile capabilities allow members to choose how they receive their bill and notifications (including paperless billing); report and track outages; and monitor electricity use by the hour, day, week, month, or year – and compare how temperatures affect use.

Adding the SmartHub® mobile app allows members to take all this functionality with them wherever they go on their phone or mobile device.

“With the start of the new year we are ushering in a new era of convenience and usability for our members,” said VEC Vice President of Information Technology Karen Davis. “Our members can communicate with VEC and take charge of their energy account in a multitude of different, convenient ways.”

Davis said the convenience of using all these powerful tools is the crucial element.

“The abundance of tools available to members is only practical if our members can easily use them in a convenient way,” Davis said. “We’ve worked hard to make sure these online and mobile instruments are not only powerful, but easy to use as well.”

To take advantage of these powerful and convenient tools, VEC customers can visit and register for VE-Bill. The SmartHub® mobile app can then be downloaded from the Apple iTunes store or from the Google Play Store for Android.

NISC and the SmartHub® logo are trademarks of National Information Solutions Cooperative, Inc