VEC Automated Phone System Upgrades
August 3, 2023 – Beginning around 9:00 am ET, technicians will be upgrading the computer server connected to the VEC automated phone system. The upgrades will cause the automated system to go offline temporarily. Calls can still be placed to VEC, but if you call during the upgrade period you will not be able to access the automated menu. Instead, you will need to press 0 (zero) to speak with an employee. Upgrades to the phone system should be completed by early afternoon.